1. What is Gateway Ammo?

Gateway Ammo is a U.S.-based online ammunition and firearms accessories store. We supply high-quality ammo, primers, reloading products, and shooting gear to customers in the United States and worldwide.

2. Do you ship internationally?

Yes. We deliver worldwide.
However, all international customers must confirm:

  • Import laws in their country

  • Any required permits

  • Customs regulations and duties

We do not take responsibility for packages seized due to local restrictions.

3. Do you ship within the USA?

Yes. We ship to all legal U.S. states, with the following restrictions:

  • Some states or cities require ID verification

  • Some items may require FFL information

  • Certain products may be restricted due to local laws

We follow all federal and state compliance requirements.

4. What payment methods do you accept?

Payment options vary depending on region and product type. Generally, we accept:

  • Major credit/debit cards

  • Bank transfers

  • Crypto payments (where allowed)

  • Other secure payment methods shown at checkout

For restricted products or large orders, additional verification may be required.

5. How long does shipping take?

USA:

  • Standard: 3–7 business days

  • Express: 1–3 business days

International:

  • Typically 7–21 business days (depending on customs and country regulations)

Tracking details are provided after dispatch.

6. Will I receive tracking information?

Yes. A tracking number is automatically emailed once your order ships.

7. Do you require ID for ammo purchases?

Some states require identification (e.g., California, New York, Illinois).
If you live in a restricted state, you will be asked to upload a valid ID before your order is processed.

8. What is your return or refund policy?

For safety reasons, ammunition cannot be returned once delivered.
Refunds may be granted only if:

  • The order was cancelled before shipping

  • The product is defective

  • The wrong item was shipped

Contact us immediately if there is an issue.

9. What if my package is lost or delayed?

Please contact us at info@gatewayammo.com with your order number.
We will work with the carrier to resolve the issue or assist with a replacement when eligible.

10. How can I contact support?

We are available by:

  • Email: info@gatewayammo.com

  • Phone: +1 (760) 206-0735

  • Support hours: Monday–Saturday (response within 24 hours)

11. Do you offer bulk or wholesale pricing?

Yes. Bulk purchases may qualify for discounted rates.
Send your request to info@gatewayammo.com including quantity and product type.

12. Do you sell firearms?

Firearms may require shipment to an FFL dealer depending on state and federal laws.
Customers must provide the receiving FFL details during checkout.

13. Are all products in stock?

Our website updates automatically with real-time inventory.
If an item shows “In Stock,” it is available for purchase unless otherwise noted.

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